Available Categories

Other Options

---

General article information

Main » FAQ - All » Why doesn't the e-mail feature work?

Main » FAQ - Projects » Why doesn't the e-mail feature work?

• Print
• Save to list
• E-Mail
• Question or Comment
• Subscribe

The Project Management software by default sends out e-mails to the appropriate task assignees, task contacts or or project contacts when tasks are assigned or changed unless the "E-mail Log to" feature is unchecked.
The "E-mail log to feature can be found when you create or edit a task log on the "New Log" tab in the "View Task" screen under the description field. You may also send an e-mail to extra recipients by adding a comma separated list of recipients e-mail addresses in the "Extra Recipients" field.

Note: The creator or editor of a task or log will not receive an e-mail about the changes they made as they already are aware of the changes because they accomplished them.
Note: When you edit any task, in any way and the "E-mail Log to" is checked an update will be e-mailed to the checked recipients.
Note: The "E-mail Log to" defaults can be adjusted in the "System Admin" area under "Default User Preferences"
Note: If recipients are not receiving e-mails, please check your spam box. You may need to add the Smooth Projects server to your safe senders list.

(Reviewed for Ver 2.1.1)

Add Comment

Name

Email

Subject

Question or Comments

Please also verify yourself by typing the text in the following image into the box below it.